Delivery Information and Returns Policy
For information on the cost of delivery, timescales and more, please read on.
All prices include packaging.
We keep our prices low by being transparent in our costs, we have a delivery cost structure that passes on the lowest possible cost for your particular order.
For mainland deliveries to the United Kingdom postage is just £1. Remote or offshore locations may incur a premium. The delivery price will be calculated during checkout based on your address and order items.
We aim to dispatch all prints, posters and banners within 1-3 working days.
We aim to dispatch all canvases within 2-4 working days.
All picture frames - acrylic and standard frames - are made to order. Please allow 10-14 working days for these items.
We are very happy to accommodate a faster turnaround where possible. Please contact us to discuss your personal requirements.
If your order is time sensitive please let us know in the additional information box on your product order form as the timescales are a guideline. Unless we are aware, we cannot prioritise your order for you.
Please Note: Due to seasonal fluctuations eg Christmas, Easter, Mothers Day, Fathers Day etc, we may work outside of these timescales.
Please call for an update on delivery times during these periods.
***PLEASE NOTE: WE CLOSE ON THE 20TH DECEMBER 2018 UNTIL 3RD JANUARY 2019. ALL ORDERS PLACED DURING THIS PERIOD WILL BE PROCESSED UPON OUR RETURN***
Any damaged goods due to a manufacturing or courier fault will be replaced free of charge upon investigation. Due to the personalised nature of our printed products, a refund cannot be issued due to customer error. We will however always do our best to ensure all customers are 100% satisfied with our products and service.
Collecting By Appointment:
If you wish to collect your photo enlargement product you may do so by appointment - please contact us.
Highlands and Offshore Islands and Overseas Delivery:
Yes! We do deliver Worldwide. The cost will depend upon where the order is going to and the size and weight of the consignment.
Large items shipped with TNT to Northern Ireland, The Scottish Highlands and UK islands, including The Channel Islands, will incur a delivery surcharge levied by TNT.
Should you require any further information - please contact us on 03333 44 99 04 or 01543 277899.